Walgreens and Uber Join Forces to Address Barriers to COVID-19 Vaccine Equity
February 09, 2021

Companies will work together on programs that address vaccine hesitancy and access

DEERFIELD, Ill. & SAN FRANCISCO--(BUSINESS WIRE)-- Walgreens and Uber Technologies, Inc. (NYSE: UBER), a global leader in ridesharing and on-demand delivery technology, today announced that they have entered into an agreement to help drive equitable access to COVID-19 vaccines among underserved communities. Together, Uber and Walgreens will combine their expertise to address common barriers to health equity including education, access, and technology.

The Centers for Disease Control and Prevention (CDC) points to many interrelated factors that hinder vaccine access for communities of color, including vaccine hesitancy and lack of access to transportation.1 Walgreens and Uber are addressing these barriers through the development of educational programs with community leaders and organizations, technology solutions that make it easier to connect people with vaccine appointments, and free transportation to Walgreens vaccine clinics among socially vulnerable communities.

“By combining Walgreens’ deep experience in community care with Uber’s transportation technology and logistics expertise, we will take bold action to address vaccine access and hesitancy among those hit hardest by the pandemic,” said John Standley, president, Walgreens.

“Transportation should never be a barrier to health care. We look forward to building on this exciting new partnership with Walgreens, harnessing the power of the Uber platform to help connect more people with vaccines, as we all work together to help end this pandemic,” said Dara Khosrowshahi, Uber CEO.

Walgreens and Uber will roll out several initiatives over the coming months as vaccines become available for mass distribution, including:

  • Free transportation to Walgreens stores and offsite vaccine clinics as part of a larger commitment by Uber to provide up to 10 million free or discounted rides to vaccinations. Pilot transportation programs will begin in cities including Chicago, Atlanta, Houston, and El Paso.
  • One-click access to pre-schedule rides on Uber when a Walgreens vaccination appointment is made.*
  • New in-app features designed to more seamlessly connect people, including active drivers, delivery people, and freight carriers using Uber, Uber Eats, or Uber Freight, with vaccines when they become more readily available.
  • New educational program with the National Urban League to address vaccine hesitancy.

“Chicago Urban League is encouraged by Walgreens and Uber’s efforts to partner with organizations like ours that work tirelessly in the fight for equity and equality. We look forward to collaborating with them to help ensure vaccines reach into communities of color more equitably,” said Karen Freeman-Wilson, president & CEO, Chicago Urban League.

In December, Uber committed up to 10 million free or discounted rides to help ensure transportation is not a barrier to getting a vaccine. Targeting communities hardest hit by the pandemic, Uber partnered with the National Urban League, National Action Network, and the Morehouse School of Medicine. Uber will continue to build a broad coalition of organizations committed to breaking down transportation barriers in these communities.

While nearly 80% of the U.S. population lives within five miles of a Walgreens pharmacy, the company has recently expanded different models of care to ensure the delivery of vaccines in underserved and rural areas, such as mobile and off-site clinics. Additionally, more than 70% of Walgreens COVID testing sites are in socially vulnerable areas. More information on Walgreens efforts to support communities during the COVID-19 pandemic is available here.

*After appointments are confirmed, patients will also receive an email extending the offer to schedule a ride.

About Walgreens

Walgreens (www.walgreens.com) is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.

About Uber

Uber’s mission is to create opportunity through movement. We started in 2010 to solve a simple problem: how do you get access to a ride at the touch of a button? More than 15 billion trips later, we're building products to get people closer to where they want to be. By changing how people, food, and things move through cities, Uber is a platform that opens up the world to new possibilities.

1 https://www.cdc.gov/coronavirus/2019-ncov/community/health-equity/race-ethnicity.html

For Uber:

For Walgreens:

Source: Uber Technologies, Inc.

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